terms & conditions

 

  1. Check-in time is from 14h00, and check out time is by 10h00 (hotel time) or as otherwise advised by the hotel.
  2. Rates are subject to availability.
  3. Rates are per room per night and are for accommodation only unless otherwise specified.
  4. These rates are only available for transient business and are not available for groups. 9 rooms or more constitutes a group and rates are available on request.
  5. All rates are nett non-commissionable.
  6. When booking on Bed and Breakfast rates, children under the age of 6 (maximum 2) staying in the same room as the parent/s will not be charged. Children over 6 will be charged full price.
  7. Full payment of the reservation will be taken upon booking.
  8. The credit card used to confirm and pay for a reservation is required to be presented on check-in at the hotel. An imprint of this card will be taken by the hotel on check-in, in order to prove the card was present.
  9. All accommodation provided in terms of any booking made on this website will be subject to the standard terms and conditions of residence.
  10. Payment going through our Payment Gateway will secure full payment and debit the credit card used in making the booking.
  11. Signature Lux Hotel reserves the right to debit your credit card with a cancellation fee equal to the full amount if not cancelled 48hours prior to arrival.
  12. The customer/client hereby agrees that this transaction constitutes an electronic transaction as defined in the Electronic Communications and Transactions Act 2002 and that a binding agreement has been concluded between the Hotel and the customer/client authorising the Hotel to deduct or to debit the credit card for payments for services rendered to the customer/client. The hand signature of the customer/client shall not be required for authorisation purposes.